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MOBILITY SOLUTIONS Higher productivity. Lower costs. Anywhere. Anytime |
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An account representative working from a customer site. A shipping supervisor roaming the warehouse floor. A salesperson living in airport lounges and hotel rooms. Business has seen the future, and it´s mobile. According to the Yankee Group‘s December 2006 Report, Enterprises Strive to Better Connect the Mobile Workforce, in the US more than 50 million workers will be mobile in 2007. This represents 42% of the workforce – an increase of 31% since 2002. Many companies now spend more on wireless than wireline – in some cases, without even knowing it. And the trend towards a fully mobile workforce is expected to accelerate. Mobility provides convenience, flexibility and efficiency and is also a key component of both business continuity planning and a Unified Communications strategy.
With Avaya Intelligent Communications, these mobile and remote workers can add value to business processes from literally anywhere they are working. Avaya Mobility Solutions provide a wide array of features and benefits, which can deliver:
Improved customer interactions.
Customers only require a single number to contact employees whether employees are roaming the office or campus environment, working from a virtual office, or working in a hotel room or customer location.
Increased productivity.
Mobile workers are reachable and available anywhere, anytime, and in turn have the
ability to reach others – enabling them and the entire enterprise to be dramatically more efficient and productive.
Reduced costs.
Mobility helps workers achieve cost savings in a variety of ways, making it possible, for example, to place lower-cost IP telephone calls and minimize use of the public cellular network.
Leverage existing infrastructure.
Avaya mobility solutions mean the power and functionality of the enterprise is always at hand. For example, financial advisors can record conversations and lawyers can track billable time from their mobile phones, just as they would if they were at their desk.
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Mobility Solutions Guide |
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